FAQs
Frequently Asked Questions
Do you work with individuals or only businesses?
We support both individuals and companies—whether you’re a small importer or a large organization.
Which countries do you source products from?
We source globally, including China, UAE, UK, South Africa, Nigeria, and also facilitate exports within Africa.
Do you handle urgent shipments?
We provide express air freight services for clients who need faster delivery
How do supplier payments work with Ric-Atmas?
We act as a trusted intermediary. You pay us locally, and we securely transfer payments to your international suppliers.
Can you help me find reliable suppliers?
Yes. We have a strong network of vetted global suppliers and also perform background checks to ensure reliability.
How do you ensure product quality before shipping?
We conduct on-site supplier verification and product inspections to minimize risks and ensure quality standards are met.
Do you provide shipping and customs clearance?
Yes. We handle end-to-end logistics, including port clearance, warehousing, and final delivery.
Can you help with customs duties and taxes?
Yes. We provide duty estimation, customs processing, and payment support to ensure smooth clearance.
Do you offer warehousing services?
Yes. We provide secure storage facilities for imported goods until you’re ready for delivery.
Do you provide updates on shipments?
Yes. We provide real-time shipment tracking and status updates until your goods are delivered.
Why should I choose Ric-Atmas?
* Secure and trusted payment handling
* Reliable global supplier network
* Full logistics and port clearance solutions
* Transparent pricing with no hidden costs
* Dedicated customer support from start to finish